Worldwide Shipping: We're thrilled to offer our Shibela Earbuds to customers all around the world. Wherever you are, we're here to deliver the best audio experience to your doorstep.

Fast and Reliable Carriers: We partner with DHL & DPD to bring you a seamless shipping experience. Choose from a variety of shipping options, including Standard, Express, and International, tailored to meet your needs.

Speedy Dispatch: We understand the anticipation of receiving your order. Our team ensures your orders are ready to ship within 1-2 business days.

Delivery Timelines: Our commitment to timely delivery means you can expect your orders to reach you in as little as 2-3 business days in Germany, 5-7 business days within the EU, and 10-12 business days worldwide. We aim to get your Shibela products to you as quickly as possible.

Free Shipping: We believe in making your shopping experience enjoyable and cost-effective. That's why we offer free shipping on all orders, with no minimum purchase requirement.

International Orders: Rest assured, we've got you covered. We handle all international shipping details, including customs and import taxes, to ensure a smooth delivery process.

Order Tracking: Stay informed about the status of your orders with a tracking number. Easily monitor your shipments by using the provided tracking link on the DHL or DPD website.

Cancellation Policy: Once your order has been dispatched from our warehouse, it cannot be canceled. Cancellations are only possible before the order has left our warehouse.

Lost or Damaged Items: While we take every precaution to ensure the safe delivery of your Shibela products accidents can happen. In the rare event of loss or damage during transit, we will send you a replacement promptly.

Return : for Return, please check our return & refund policy page.

Product Exceptions: Our shipping policy applies uniformly to all our products. There are no special conditions or exceptions for specific items or regions.

At Shibela, we're committed to providing you with an exceptional shipping experience. If you have any questions or need further assistance, please feel free to reach out to our dedicated customer support team at Info@shibela.co Your satisfaction is our top priority, and we're here to ensure that you have a smooth and enjoyable shopping journey.